We use three special preservatives all derived from
natural ingredients such as aspen bark and
fermented radish root (leucidal) and advise our
customers to use within 6 months of opening for
highest quality. Unopened products, that are not
exposed to heat and high temperatures have a shelf
life of approximately 18 months (although we have
some batch samples that are still fresh and viable long past the 1 year mark.) We recommend storing our products in a cool dry spot under 75 degrees F/ 24 degrees C to preserve their quality.
Most of our products are preservative free and
100% organic. No formaldehyde, silicone, parabens,
gluten (except where noted in the description) or
BPA plastic is used at French Girl.
If we sell an item that has a water-based
component (such as room sprays) we must use a
gentle eco-preservative to retard the development
of mold & bacteria. Please get in touch if you have
questions about the preservatives we use.
We love botanical ingredients, but we recommend
that you consult a health care practitioner if you have
any concerns about whether our products may be
right for you. We offer our products as cosmetics
French Girl is committed to supporting companies that operate with sustainable and fair-trade practices . Those we source from range from small independent farms to larger cooperatives that obtain their ingredients from organic and/or wildcrafted sources.
With the USPS tracking number provided
please contact your local Post Office for any further
delivery details. If you still have not received your
order please contact us at firstname.lastname@example.org and we will do our best to help you resolve the matter.
Please note that International orders must pass through customs and may take up to 4 weeks to reach their destination. Parcels held at customs may be subject for review by the parcel service and revised custom charges may occur. We, the seller cannot be responsible for custom charges that may occur, nor can we provide a refund or exchange if you decide to forgo said charges.
When an order is placed we begin processing immediately, to ensure prompt delivery. We are unable
to cancel or change an order once it has been submitted. Please check that your billing and address details are accurate before submitting your order.
purchasing our products, you agree not to resell
or distribute French Girl products for any commercial
purposes. We may reject or cancel an order if we
have reason to believe that your order is not intended for personal use. If you are interested in our wholesale offerings please contact us at email@example.com