FAQ

We use three special preservatives all derived from natural ingredients such as aspen bark and fermented radish root (leucidal) and advise our customers to use within 6 months of opening for highest quality. Unopened products, that are not exposed to heat and high temperatures have a shelf life of approximately 18 months (although we have some batch samples that are still fresh and viable long past the 1 year mark.) We recommend storing our products in a cool, dry setting under 75 degrees F/ 24 degrees C to preserve their quality. 

Yes, all French Girl products are 100% vegan & cruelty-free.  Our lip tints are carmine-free. All of our products are tested on French Girls, never on animals. 

Most of our products are preservative free and 100% organic. No formaldehyde, silicone, parabens, gluten (except where noted in the description) or BPA plastic is used at French Girl. If we sell an item that has a water-based component (such as room sprays) we must use a gentle eco-preservative to retard the development of mold & bacteria. Please get in touch if you have questions about the preservatives we use.

French Girl products are 100% nut-free.

Yes, all of our products are gluten-free (except the Rose Cleansing Wash which includes a small amount of hydrolyzed wheat protein).

No, all French Girl products are soy-free.

We love botanical ingredients, but we recommend that you consult a health care practitioner if you have any concerns about whether our products may be right for you. We offer our products as cosmetics only. 

Yes, all of our products are GMO-free. We exclusively source our ingredients from companies that provide us with non-gmo products.  

All of our products are made in our production studio in Seattle, WA. 

French Girl is committed to supporting companies that operate with sustainable and fair-trade practices . Those we source from range from small independent farms to larger cooperatives that obtain their ingredients from organic and/or wildcrafted sources.  

We don't offer samples at this time, please stay tuned! 

Select the tab on the product page titled "email when available" then enter your email address to be notified when the item is back in stock! 

Absolutely!  Please contact us at customercare@frenchgirlorganics.com where we are happy to assist you! 

Our products don't contain any harmful artificial preservatives. For instance, all our body oil products contain only natural ingredients that are safe for anyone to use.

Please consult with your pediatrician to ask if our products are safe for your children. Make sure to check our ingredients for anything they may be allergic to.

We are working to make all of our products water-free.

As of today, a vast majority of our organic skincare, toners, lip tints, organic vegan perfumes,and candles are water-free.

Avoid wearing makeup.

Cleanse your face before and after putting on your mask.

Use a facial mist or toner throughout the day.

Apply a skin barrier with oils and creams rich in fatty acids.

Avoid products with harsh chemicals.

Always keep your skin moisturized with a barrier cream after cleansing and toning.

You can learn more about these tips in detail in our blog.

Yes! The highly concentrated active ingredients in natural body oils can penetrate more deeply into the skin, and they are also free of harmful chemicals.

It only takes a few drops of natural body oils to moisturize your entire body, while it takes a few pumps from a lotion dispenser to achieve the same result.

Lotion rubs off quickly while natural body oils are absorbed by your skin more effectively, meaning you only have to apply natural body oils once to last you all day.

Exfoliate your skin before applying natural body oil.

Take time to massage the oil gently into your skin until it is well absorbed to avoid any lingering greasy feel.

Not only is the French Girl Lip Tint an emollient mineral lip tint,it is also a hydrating and lustrous lip balm in one!

All French Girl Lip Tint products are made from natural ingredients that are balanced with an enriching blend of wildcrafted pure plant oils, waxes, and different kinds of plant-based butter to moisten the lips.

The pure organic essential oils give them a light minty scent and flavor.Natural iron oxides and micas provide the pigment that gives the French Girl Lip Tint its gorgeous color.

Yes. The sunflower oils in our Lumière Body Oil have antioxidants that lower the risk of developing early signs of aging.

Moreover, none of our products contain harmful chemicals that negatively affect the aging process, such as parabens or PEGs (polyethylene glycols), found in most off-the-shelf lotions.

Our natural sea salts, such as the Menthe Sea Soak, contain the stimulating properties of Peppermint, Rosemary, and Lavender which both soothe and energize. Natural body oils containing rose oil, such as our Lumière Body Oil, have a mood-boosting scent. Additionally, our products made from ylang-ylang and rose have anti-seborrheic and hypotensive properties that can also be a mild sedative.

Yes. Among the ingredients contained in the Lumière Body Oil- Jasmin is Vetiver. Vetiver was found to help people who snore heavily. It has calming properties and has been used for centuries to relieve insomnia.

Our Lumière Body Oil - Rose has rose oil which, aside from being excellent in alleviating anxiety, can improve sleep.

Yes, for the most part. The main cause of perfume allergies is the chemical components and deodorant they contain. Our organic vegan perfumes don’t contain these allergy-causing ingredients and are preservative-free. Always consult your doctor first if you are prone to allergic reactions when using a new product.

Yes. Our natural hair oil products such as Rose Hair Oil contains castor oil among its ingredients.

Castor oil helps to tame hair naturally.

Castor oil contains Omega 6 and Omega 9 fatty acids and is rich in Vitamin E and minerals which help prevent hair frizziness. Moreover, it has natural anti-fungal and anti-bacterial properties.

Our Calming Rose Bath Salts, Calming Mint Bath Salts, and Calming Lavender Bath Salts provide tremendous benefits, especially if used daily. These benefits include:

- Moisturizes the skin

- Decreases stress by increasing overall body circulation

- Helps combat insomnia

- Soothes and relieves the pain of muscle aches and spasms

All US orders ship  USPS. International orders ship USPS Priority Mail International or DHL

US, Canada, United Kingdom, France, Germany, Ireland, Spain, Italy, Netherlands, Sweden, Finland, Denmark, Australia, New Zealand

All orders ship with USPS.

Please Note: Orders take 1-3 business days to process. The delivery window you select will begin once your order has been processed. 

US orders 

-  USPS First Class & Priority 

International (Canada, United Kingdom, France, Germany, Japan, Netherlands & Sweden)

- USPS Priority International or DHL

We accept:

Visa
MasterCardAmexDiscoverAmazonPayAfterpayPayPal Apple Pay 

As soon as your order ships you will receive an email confirmation with your USPS tracking number. 

With the USPS tracking number provided please contact your local Post Office for any further delivery details. If you still have not received your order please contact us at customercare@frenchgirlorganics.com and we will do our best to help you resolve the matter.  

Please note that International orders must pass through customs and may take up to 4 weeks to reach their destination. Parcels held at customs may be subject for review by the parcel service and revised customs charges may occur.  We, the seller cannot be responsible for custom charges that may occur, nor can we provide a refund or exchange if you decide to forgo said charges.  

RETURNS

Due to the nature of our products we cannot accept returns or exchanges. If you have any questions or concerns about your order please contact us at customercare@frenchgirlorganics.com. 

EXCHANGES

We only replace defective or damaged product.  Please contact us at customercare@frenchgirlorganics.com where we are happy to assist you. 

When an order is placed we begin processing immediately, to ensure prompt delivery. We are unable to cancel or change an order once it has been submitted. Please check that your billing and address details are accurate before submitting your order. 

We pride ourselves in the care given to our products and customer service. If you have any questions or concerns please contact us at customercare@frenchgirlorganics.com.

One discount code or gift card may be applied per order. 

Yes! Our packing peanuts are biodegradable and made from organic starch while our pink bubble wrap is recyclable and made from post-consumer materials. Both are FDA approved and made in the USA. 

We've partnered with Route, a package protection & tracking solution, to give our customers the best possible delivery experience. When you add Route at checkout, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise.

Yes. Aside from making your hair more vibrant and healthy,  French Girl Rose hair oil contains natural ingredients that have many surprising benefits.

Moreover, none of our products contain harmful chemicals that negatively affect your hair, such as preservatives that may lead to hair loss. To learn more about the benefits of using natural hair oils, you can read our blog.

Some natural ingredients in the Rose Hair Oil product contain geranium, which balances secretions around the hair follicles to help promote hair growth.

Rose hair oil also contains castor oil. Castor oil aids in blood circulation, which also helps in faster hair growth.

Yes, because the main benefit of using vegan nail varnish is the lack of harsh chemicals that can harm the skin around your fingernails, such as formaldehyde, DBP, Toluene, Ethyl Tosylamide, Xylene, or Shellac.

Signing up is easy!  Click on the customer rewards tab on the bottom of the screen and follow the instructions in the pop-up! 

HOW TO EARN POINTS

1. Earn 200 Points just for signing up!

2. Earn 1 Point for every dollar spent. 

3. Birthday Reward of 200 Points

4. Review a product = 50 Points

4. Follow us on Instagram = 50 Points

5. Share on Facebook = 50 Points

WHAT ARE POINTS WORTH? 

200 = Free Shipping

500 = $10 off

1000 Points = $20 off

HOW TO REDEEM POINTS

1. Log into your account and select the French Girl Rewards tab to view your balance.

2. To redeem a coupon click use and copy the coupon code. The code will also be sent to your email.

3. Proceed to checkout and paste the discount code into the gift card/discount code section. (One discount code may be applied per order) 

3. Once your points have been applied you will see the discount under the subtotal in your basket, et voila! 

Sign Up Today To Earn Your First 200 Points!

Yes! Gift cards can be found in our Shop All section and will be emailed to you. You may then choose to print or forward to the recipient. 

By purchasing our products, you agree not to resell or distribute French Girl products for any commercial purposes. We may reject or cancel an order if we have reason to believe that your order is not intended for personal use. If you are interested in our wholesale offerings please contact us at wholesale@frenchgirlorganics.com

Have a different question? Please contact us at customercare@frenchgirlorganics.com where we are happy to assist you!